HomeServe suffers blow to UK revenue following regulatory problems


This is a 14% increase from the £467.1m revenue reported for 2011.

UK revenue was down, to £353.5m from £358.9m in 2011, which was attributed to the suspension of sales and marketing activities in October 2011 following a mis-selling review.

The company also blamed these measures for lower customer and policy numbers, with retention down to 80% for 2012 (2011: 83%).

Richard Harpin, chief executive, said: "We expect the number of new customers acquired to reduce and for total UK customer numbers

Only users who have a paid subscription or are part of a corporate subscription are able to print or copy content.

To access these options, along with all other subscription benefits, please contact [email protected].

You are currently unable to copy this content. Please contact [email protected] to find out more.

To continue reading...

You need to sign in to use this feature. If you don’t have an Insurance Age account, please register now.

Sign in
You are currently on corporate access.

To use this feature you will need an individual account. If you have one already please sign in.

Sign in.

Alternatively you can request an indvidual account here: