Which? accuses insurers of taking consumers for a ride
Consumer watchdog Which? has accused several insurers of charging customers exorbitant hidden fees for basic policy changes and renewals.
The group reviewed the terms and conditions of 39 car insurers and 34 home insurers and reported that customers are facing “exorbitant” charges to make straightforward changes to policies.
Which? gave the example of both Axa and Swiftcover charging a flat fee of £30 to update address details or change a vehicle, and highlighted the fact that 50plus Insurance Services and Hastings customers face renewal fees of £10 and £5 respectively.
According to the consumer group “a number of insurers charge
Only users who have a paid subscription or are part of a corporate subscription are able to print or copy content.
To access these options, along with all other subscription benefits, please contact info@insuranceage.co.uk.
You are currently unable to print this content. Please contact info@insuranceage.co.uk to find out more.
You are currently unable to copy this content. Please contact info@insuranceage.co.uk to find out more.
Copyright Infopro Digital Limited. All rights reserved.
You may share this content using our article tools. Printing this content is for the sole use of the Authorised User (named subscriber), as outlined in our terms and conditions - https://www.infopro-insight.com/terms-conditions/insight-subscriptions/
If you would like to purchase additional rights please email info@insuranceage.co.uk
Copyright Infopro Digital Limited. All rights reserved.
You may share this content using our article tools. Copying this content is for the sole use of the Authorised User (named subscriber), as outlined in our terms and conditions - https://www.infopro-insight.com/terms-conditions/insight-subscriptions/
If you would like to purchase additional rights please email info@insuranceage.co.uk
Most read
- Markerstudy gets CMA greenlight to complete £1.2bn Atlanta deal
- FCA warns insurers, again, on undervaluing total loss motor claims
- Ajay Mistry launches insurance broker