Provider to cover complex commercial risks

Solutions provider Clear Technology has revealed plans to create an online solution for complex comm...

Solutions provider Clear Technology has revealed plans to create an online solution for complex commercial risks.

Hailed as a complementary solution to imarket for complex risks, Clear Technology said it was looking into projects for complex commercial underwriting.

Graham Dawkes, managing director at Clear Technology, said: "Our concept will tackle the manual processes of dealing with complex referrals, and it also streamlines procedures. While imarket effectively deals with the smaller risks, we want to position ourselves at the other end of the spectrum, which will help brokers deal with large, bespoke risks."

Clear provides a suite of software products for insurance companies that can identify the manual work of an insurer's top performers, and then maps it into a software solution integrated with the existing system.

Mr Dawkes compared the service to a Sat Nav system: "Clear is similar to a Sat Nav, which gives every member of staff an up-to-date system with the knowledge of the most experienced member of staff.

He added: "Employees are relied on to process claims and customer service requests. There will always be a wide variety of experience and skills. For example, if you wanted to drive to a certain destination, you could liken the inexperienced member of staff to someone using an A-Z map, and having to write down the directions. A more experienced member of staff is similar to a taxi driver, with all the necessary knowledge."

Clear Technology also confirmed it would be introducing a general suite of products designed for companies and people involved in handling claims.

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