New pet insurance claims service launched

The customer service platform will enable insurance companies to outsource pet medication claims enquiries to Petmeds’ team of specialists and get medication directly from Petmeds, which will aim to undercut veterinary practice pharmacy fees by an average of 50% across most products.

Meanwhile, this saving can be shared with customers by enabling them to preserve pre-set claims limits on pet insurance for longer.

In addition, the customer services platform will enable the insurance company to

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