The longest journey begins with one step
The chief executive of St Paul Travelers UK talks to James Salmon about re-embedding good underwriting in the company and why patience truly is a virtue in the insurance industry
Martin Hudson, chief executive of St Paul Travelers' UK operation, is not a man given to overstatement. While many of his contemporaries busily pluck figures from the air and promise 110% year on year growth, Mr Hudson's approach is somewhat more circumspect. This character trait becomes clear when he is asked to explain why the property/casualty company decided to rebrand from the established St Paul International to reflect the name of its US parent company, which changed when it took over
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