Not just an adjuster

When people in the insurance industry think of Capita, they might be forgiven for linking the name solely with loss-adjusting. If you asked people in the street, given recent publicity, they might well point out it is the company tasked with the administration of London's new congestion charge. However, there is far more to Capita, and Capita Insurance Services, than first meets the eye.

Indeed, Capita Insurance Services' managing director, Bill Dye, believes that the general insurance market