Reportage: streamlining - Avoiding the chop

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The redundancies of valuable staff are often the knee-jerk reaction in a recession. Edward Murray examines how brokers can cut costs without leaving businesses struggling when the economy recovers.

When business volumes buckle, the immediate reaction is to cut back on costs and trim overheads wherever possible.

Desperate to make meaningful cost savings, employers invariably end up looking at their headcount and going through the unpleasant process of selecting where the axe must fall and how ma