The Broker Business Club: Meeting of minds

Insurance Age has once again teamed up with Zurich Insurance to hold a series of Broker Business Clubs where some of the most influential insurers, brokers and stakeholders address and tackle the issues that matter to the modern insurance market. The first of these was held in London where delegates, under Chatham House rules, discussed the issues surrounding personal injury, the problems the industry faces, the potential solutions and how these solutions should be approached and managed.

What is the real problem in the personal injury landscape?

It was widely agreed that the problem was a near-intractable one which did not offer itself to any quick fixes. As one representative from Zurich pointed out, “the personal lines injury landscape is not an insurance issue it’s a societal issue. We want to work towards something that is fair for genuine claimants and make sure the compensation is delivered swiftly.”

However, as one individual pointed out, the biggest problem was that