Soundbytes - Paul Nevelos, director of customer services, InsurE-com

Insurance Age staff
01 Feb 2005

Tweet
Facebook
LinkedIn
Save this article
Send to
Print this page

What does the solution do?

The online self-service module enables intermediaries to submit, track and update all their customer support queries and incidents through a purpose built online facility via insurE-com's website.

How does it work?

Intermediaries can view current support incidents; create new support incidents and attach files to it; choose from a range of priority values; add further information to an existing incident log and add or amend contact and company details

What are the main

Only users who have a paid subscription or are part of a corporate subscription are able to print or copy content.

To access these options, along with all other subscription benefits, please contact [email protected].

You are currently unable to print this content. Please contact [email protected] to find out more.

You are currently unable to copy this content. Please contact [email protected] to find out more.

You may share this content using our article tools. Printing this content is for the sole use of the Authorised User (named subscriber), as outlined in our terms and conditions - https://www.infopro-insight.com/terms-conditions/insight-subscriptions/

If you would like to purchase additional rights please email [email protected]

You may share this content using our article tools. Copying this content is for the sole use of the Authorised User (named subscriber), as outlined in our terms and conditions - https://www.infopro-insight.com/terms-conditions/insight-subscriptions/

If you would like to purchase additional rights please email [email protected]

To continue reading...

Sign In

Access Insurance Age

You are currently on corporate access.