
Soundbytes - Paul Nevelos, director of customer services, InsurE-com
What does the solution do?
The online self-service module enables intermediaries to submit, track and update all their customer support queries and incidents through a purpose built online facility via insurE-com's website.
How does it work?
Intermediaries can view current support incidents; create new support incidents and attach files to it; choose from a range of priority values; add further information to an existing incident log and add or amend contact and company details
What are the main
Only users who have a paid subscription or are part of a corporate subscription are able to print or copy content.
To access these options, along with all other subscription benefits, please contact [email protected].
You are currently unable to print this content. Please contact [email protected] to find out more.
You are currently unable to copy this content. Please contact [email protected] to find out more.
Copyright Infopro Digital Limited. All rights reserved.
You may share this content using our article tools. Printing this content is for the sole use of the Authorised User (named subscriber), as outlined in our terms and conditions - https://www.infopro-insight.com/terms-conditions/insight-subscriptions/
If you would like to purchase additional rights please email [email protected]
Copyright Infopro Digital Limited. All rights reserved.
You may share this content using our article tools. Copying this content is for the sole use of the Authorised User (named subscriber), as outlined in our terms and conditions - https://www.infopro-insight.com/terms-conditions/insight-subscriptions/
If you would like to purchase additional rights please email [email protected]
More on E-Trading
Most read
- Premier League football clubs open court claim against insurers
- Aviva grows UK GWP by 4% in Q1
- Michael Gove slams "neither fair nor decent" high premiums for leaseholders
- Aviva halfway to regional underwriter recruitment target
- People Moves: 16 - 20 May 2022
- Das LEI reports comprehensive £4.3m loss for 2021
- FCA warns on Allianz Global Corporate clone