Play a part in history
The popularity of the internet as a purchasing tool means that modern businesses are having to redesign the way they interact with customers. Sarah Stephen encourages brokers to let go of their technological fears and build an effective online offering
Now is the time for schemes brokers to realise the full potential of the internet as a marketing, distribution and client-relationship mechanism. It is the moment to ditch any lingering suggestion that the web is the natural preserve of direct insurers. The online market is simply too important for intermediaries to ignore - and the significance of the internet in the insurance arena is only going to increase.
The internet is often portrayed as the enemy of brokers because of the ease with which
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