Diversity and Inclusion in Insurance Awards winner: RSA's Lindsey Morgan
Following last month's Diversity and Inclusion in Insurance Awards, we caught up with all the winners. Today, we feature Mental Health Champion Lindsey Morgan, customer services contact centre leader at RSA.
Can you explain the thinking behind the Liverpool Wellbeing Team?
I’ve worked for RSA for 27 years, mostly in the Liverpool office. In December 2013, I took on a new operational leadership role, looking after a team where mental health absences were significant and no positive action had been taken to support them outside of the HR policy.
Alongside a colleague, we looked deeper into why this was happening and quickly recognised the need for a wider-reaching initiative for our site. This led
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