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HSB targets regional growth

HSB Engineering Insurance (HSB) has strengthened its regional teams in a move the provider claimed was needed to concentrate on its trading relationships.

Market moves: Bright sparks

l The firework season has started early in broker moves with a flurry of appointments lighting up the sky. Okay, even we are going to struggle to keep this metaphor running. But there have been a lot of changes across the board with insurers also getting…

Reportage: The claim game

While many fear it may not be assigned as much importance as underwriting, claims has a vital role to play in keeping customers and clients satisfied and in fighting fraud, reports Caitlin Morrison

So long Eric

Industry pays tribute to out-going trade body chief, but has Eric Galbraith left Biba stronger?

Broking success: Culture of success

After a year in the managing director’s chair at Darwin Clayton, Simon Henderson tells Andrew Pearce how he has rebranded and restructured the 92-year-old family owned broker by supporting staff and rewarding success

Get your business fighting fit

Following his latest training session with Axa Commercial Lines and Personal Intermediary’s chartered broker partners, Henk van der Laan reveals the secrets behind the modern management style and how brokers can adapt it to their own business.

The advantage of chartered status

Chartered status is a differentiator and lets customers and clients know you have a committment to training, development and professionalism, says Steve Jenkins

Access to justice

When the laws regarding legal aid change in April next year, brokers need to be ready to advise clients on legal expenses cover, explains Paul Asplin

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