Insurance Cares: FCA challenges industry to help vulnerable customers access insurance

care-home

Regulator to work with the sector to make it easier for people with pre-existing medical conditions to access specialist travel insurance providers.

The Financial Conduct Authority (FCA) has said it will work with insurance industry stakeholders to create a new service which will redirect customers to specialist providers.

The regulator expressed concern that customers with pre-existing medical conditions find it difficult to access the specialist travel insurance market.

Vulnerable
This follows a Call for Input (CfI) by the FCA in June last year, where the regulator called on the sector to take part in a wider discussion around how

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