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End of Year Review 2025: Markel UK’s Joanne Skyes

Joanne Sykes Markel

Joanne Sykes, divisional director - broker at Markel UK, predicts an escalation in demand for cyber risk and ransomware cover, whilst singing the praises of Biba CEO Trudgill and ‘Yellow’ with Coldplay’s Chris Martin.

What has been your insurance/broking related highlight of 2025?

For Markel in the UK, the standout moment in 2025 was launching our much-anticipated construction combined product on Acturis.

This launch surpassed all our expectations, with customer feedback confirming that we delivered valuable sector-specific support through this offering.

Additionally, the Markel 3rd Sector Care Awards continued to honour excellence and innovation in the voluntary care and support sector, acknowledging the

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End of Year Review 2025: Axa Retail’s Matt Field

Matt Field, intermediary director at Axa Retail, hails the insurer’s domestic violence proposition; keeps a keen eye on its NPS; and predicts new entrants to shake up the retail personal lines market, with a particular focus on data and technology.

End of Year Review 2025: Bspoke’s Craig Morgan

Craig Morgan, managing director of Bspoke Sports & Leisure, echoes the concerns of others over the speed the market has softened; hails the work of Ajay Mistry in championing transparency and diversity; and shares a giant darts nickname.

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