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Analysis

Power hour: Life after Quinn

This month's power hour sees our panel of experts discuss the fallout for brokers following the problems at Quinn Insurance. Liz McMahon reports.

Legal: Introducing The Equality Act (2010)

The UK's disparate laws on equality based on personal characteristics have been unified with the introduction of The Equality Act (2010). James MacNish Porter and Rachel Dineley explain the big changes that the Act heralds.

The PB Sentiment Survey - May 2010

The first PB Sentiment Survey of 2010 uncovers concerns over dual pricing, evidence of market hardening in personal, but not commercial lines, and sparse signs of nascent recovery.

Market Watch: Staying afloat

Marine insurance is tricky at best. Add a global recession, laid-up vessels and some soft sectors and you have a market in which only the most exacting will prosper, writes Jane Bernstein.

Focus: Learning to succeed

Edward Murray finds out how brokers can improve their management credentials by utilising offsite training and which could be the best route to take.

Management Clinic: Don't overlook expenses

When we sell or renew car insurance we search the market for the best quote, but only offer legal expenses from one insurer. Why do I have to tell my clients that I am not giving them a choice in this?

Management Clinic: Agreeing working hours

I would like to change my administrative employees' working weeks to make my business more efficient. Can I change the hours of some of my administrative staff so that they work half a day during the week and half a day on a Saturday?

Polly C

It's been a while since the ghost of Michael Bright has haunted the insurance industry but he recently popped up in the most unexpected of places.

News review: April 2010

Capita Insurance Services set its sights on becoming the largest niche motor broker in the UK, according to the managing director of its most recent acquisition Sureterm Direct.

Helping yourself

Anne Hudson outlines the benefits of commercial insurance e-trading and urges brokers to embrace web self-service or risk being left on the shelf

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