Blog: How insurtech ecosystems are creating value for brokers
CDL CEO Nigel Phillips sets out why brokers should be getting in on the action.
Ecosystems are driving changes in consumer behaviour, attitudes and expectations in all areas of living. Small benefits, from syncing phones with laptops or automatically populating calendars with travel arrangements and restaurant reservations are now taken for granted, with the Covid experience having further accelerated digital adoption around the globe.
According to McKinsey, 70% of consumers value ecosystems because they simplify the purchase journey, and the value they create works both
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