Exercising damage limitation
The public is increasingly disillusioned with the insurance industry, which must work collectively on improving its image rather than laying the blame on individual sectors.
At the moment it is difficult to open a newspaper or switch on thenews without seeing something negative about the insurance industry. So
much so that I cannot possibly list the current batch of stories giving us
a bad press, though I can outline some of the worst.
The insurance industry is threatening pension calculations, affecting
employees and those in or near retirement. Mortgages are not going to be
redeemed in full by ubiquitous endowment policies and customers have been
left high and dry
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