imarket and the IT Achilles heel
The thorny issue of technology was brought to the fore recently through comments made by brokers in ...
The thorny issue of technology was brought to the fore recently through comments made by brokers in Professional Broking's quarterly Sentiment Survey and a report on the same subject by Defaqto. The latter, Changing Policies for a Changing World, sounded the grim but not entirely unfamiliar warning that "brokers not able to deal with customers on websites and through e-mails in the next two to three years will struggle to survive".
By contrast, respondents to PB's quarterly survey indicated
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