True investment in people

Integral to the future of every business, resourcing is a matter of fitting the bill and not just filling the gaps

A telephone call from a headhunter to a prospective candidate is a welcome introduction to what usually becomes a long-term and mutually beneficial relationship. But when calling a prospective client, on the other hand, often the shutters go down before the caller has reached the end of their first sentence.

It sometimes seems that the insurance industry has lost confidence in what is a necessary and strategically important service. Within the industry, payroll, claims, IT and policy

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