Legacy-system issues
While legacy-system issues continue to have prominence somewhere on insurers' lists of priorities, O...
While legacy-system issues continue to have prominence somewhere on insurers' lists of priorities, Overheard has become privy to one major insurer's innovative way of getting round the problem.
Apparently, when setting up its pet personal lines offering, instead of shelling out for an expensive dedicated technology platform, the enterprising insurer adapted its motor quotation engine instead. Customers with a cat were registered as having a 'Reliant Kitten', while dog owners were logged on the
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