The full complement

When it comes to major overseas cases, loss adjusters have the edge with their networks of offices and affiliated firms. But with many brokers now setting up in-house risk management facilities, it may pay for both parties to become better acquainted, says Rachel Gordon.

When disaster strikes, a loss adjuster is invariably there to pick up
the pieces. They are able to cope with the aftermath of hurricanes, floods
or terrorist bombs. But how does the broker who placed the business fit in
if it is a complex case on foreign shores? Is the company kept in the loop
or pushed out of the picture?


Traditionally, brokers and loss adjusters have had an adversarial edge to
their relationship. But times are changing and both sides say matters have
improved considerably in