Laying claim to claims.
The FSA's approach to the claims process is worrying to say the least and concerned brokers and insurers should stand up and be counted, sooner rather than later.
Brokers and intermediaries may feel they are facing more than enoughregulatory challenges already without actively seeking any more. However,
there is one area they might want to have a look at and influence while
they still can - claims.
The Financial Services Authority, in essence, wants to manage the
increasingly complex claims process by proxy. As the proposals stand,
there will be no separate regulation of claims.
Insurers will instead be made entirely responsible for all other parties
that
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