Client's Q&A: Hot on property
Property owner Marlene Ellicombe had to make a claim on the first day of taking cover, though Wells-based broker Higos took helping her out in its stride. PB asks her about the experience.
What kind of customer are you?
I live in Hampshire and was introduced to Higos Insurance Services by my financial advisor Richard Palmer, who works for Fareham-based Certus, which is one of Higos' 9,000 introducers across the country. Richard had previously provided financial advice for my son and daughter-in-law when arranging their mortgage. I had received an insurance renewal invitation from a large, well-known insurer and felt that the premium was too high and so my son introduced me to
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