The changing face of the market

The constantly evolving nature of UK insurance is putting the squeeze on old business models. Simon Burtwell looks at where it is all going

Has there ever been a period of greater flux for the UK insurance market than the past three years? The post-Spitzer, post-contract certainty, regulated environment is one in which mutability seems to be the only constant.

The explosion of broadband access (54% of the UK population is now online), has transformed the distribution of primary financial services products like travel, household and motor covers as confidence grows in online purchasing. This is having an accelerated impact on the

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