Blog: How tech-enabled payment options can assist commercial brokers

Sharon Bishop

Close Brothers Premium Finance (CBPF) partners with 1,700 brokers across the UK to deliver premium finance to well over 2.4 million customers.

Providing high quality customer service is a key priority for all brokers.

Customer service in personal lines broking has been revolutionised by developments in technology, as well as the influence of data analytics and data science on the business of quote and buy for individual risks.

Turning to commercial broking, our research found that

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