Blog: How tech-enabled payment options can assist commercial brokers
This article was paid for by a contributing third party.
Sharon Bishop, CEO of Close Brothers Premium Finance, explains how the company's Payment Services is helping to assist brokers and customers alike.
Close Brothers Premium Finance (CBPF) partners with 1,700 brokers across the UK to deliver premium finance to well over 2.4 million customers.
Providing high quality customer service is a key priority for all brokers.
Customer service in personal lines broking has been revolutionised by developments in technology, as well as the influence of data analytics and data science on the business of quote and buy for individual risks.
Commercial
Turning to commercial broking, our research found that
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