Lloyds Banking Group

FOS reveals PPI complaints halved in H2 2011

The Financial Ombudsman Service (FOS) received a total of 106,193 complaints between 1 July and 31 December 2011, and figures show that Barclays Bank was by far the biggest culprit in terms of payment protection insurance (PPI) complaints.

FOS names and shames PPI providers

The Financial Ombudsman Service (FOS) has named the providers of payment protection insurance (PPI) cases as it announced that complaints more than doubled to 98,632 in the first six months of 2011 compared to the second half of 2010.

HSBC to miss PPI deadline

HSBC has confirmed it will miss the deadline imposed by the Financial Services Authority (FSA) to deal with the backlog of Payment Protection Insurance (PPI) complaints by 31 August 2011.

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