FOS reveals PPI complaints halved in H2 2011

Report highlights complaints against insolvency practitioners

With 6,975 complaints lodged against it, Barclays received 30% more complaints than the next biggest offender, MBNA Europe, which received 5,377.

Consumers also made 4,257 PPI complaints against Lloyd’s TSB, and 2,813 against HSBC.

Of the insurance companies included in the data, Bedfordshire-based broker Norton Insurance Services was the most complained about, with 280 cases brought to the FOS.

Aviva was the subject of 265 PPI complaints, Allianz received 57, Axa UK 38, RSA and Groupama both

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