General insurance tops regulator's complaints table

paye-complaints-illo

According to the regulator, which collates complaints reported to it, there were 2,256,172 complaints about financial services in 2011, 1,280,940 of which were received by general insurance firms, a 49% increase on the previous year.

The majority of complaints related to payment protection insurance (PPI).

The number of complaints relating to this product increased by 85% to 977,510 and the number of complaints about advising, selling and arranging increased by 69% to 1,093,684. Again, the vast

Only users who have a paid subscription or are part of a corporate subscription are able to print or copy content.

To access these options, along with all other subscription benefits, please contact [email protected].

You are currently unable to copy this content. Please contact [email protected] to find out more.

To continue reading...

You need to sign in to use this feature. If you don’t have an Insurance Age account, please register now.

Sign in
You are currently on corporate access.

To use this feature you will need an individual account. If you have one already please sign in.

Sign in.

Alternatively you can request an indvidual account here: