Headline makers: March 2023
The key stories from the past month all in one place.
The top five most readKiller of insurance broker jailed for life with a minimum term of 12 years www.insuranceage.co.uk/broker/7952424/killer-of-insurance-broker-jailed-for-life-with-a-minimum-term-of-12-years
Partners& posts £14m group operating loss in first full year results www.insuranceage.co.uk/insight/7952413/partners-posts-ps14m-group-operating-loss-in-first-full-year-results
FCA at ‘breaking point’ as hundreds of underpaid staff leave – Unite www.insuranceage.co.uk/broker/7952408
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More on Personal
Travel insurance broker goes into liquidation
Michael Pettifer Insurance Brokers, trading as MPI Brokers, went into creditors’ voluntary liquidation on 21 November, the Financial Conduct Authority has confirmed.
Deloitte forecasts home insurers will slide back to losses in 2026 after profits in 2025
UK home insurers are set to make an underwriting profit in 2025, with a net combined ratio of 98%, but will swing back to losses next year with an NCR of 102.1%, according to Deloitte.
Caravan Guard profits soar as turnover up double digits
Caravan Guard grew profit by over 40% in the year ended 31 March 2025 as turnover rose 21%.
Q&A: Grove & Dean’s Michael Lawrence
Michael Lawrence, distribution and underwriting director at personal lines specialist Grove & Dean, spent 34 years at LV general insurance in its various guises before jumping the fence in 2024.
Premium Credit adds three more brokers on back of Close pull out
Premium Credit has struck deals with Riviera Insurance, Principal Insurance, and Bedford Insurance Group after Close Brothers decided to pivot away from personal lines to commercial.
End of Year Review 2025: Axa Retail’s Matt Field
Matt Field, intermediary director at Axa Retail, hails the insurer’s domestic violence proposition; keeps a keen eye on its NPS; and predicts new entrants to shake up the retail personal lines market, with a particular focus on data and technology.
Interview: Tigi Singhateh and Adrian Best, Invicta Insurance Services
Since coming on board in 2022, Invicta Insurance Services’ leaders have doubled the size of the business, despite having to deal with a fraudster. With the now ex-employee jailed and the case firmly behind them, they are targeting doubling again.
FCA’s home and travel super-complaint response triggers praise and warnings from experts
Industry specialists have praised the clarity and transparency of the Financial Conduct Authority’s response to the Which? super-complaint about the ‘broken’ home and travel insurance markets but warned the actions may not “get to grips” with “growing problems”.