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Editor's letter - May 2020

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Battered and bruised: The industry is taking a beating over BI, but how are brokers coping with Covid

Business interruption – it is still the issue dogging the insurance industry as the coronavirus crisis continues.

Since the last edition we have seen even more groups forming to fight insurers over their decisions to decline BI payments. Too many insurers to name in this column but Hiscox is taking the brunt with RSA and QBE also named.

Our news editor explores the issue in more detail in this month’s news analysis but it is clear this problem is only set to escalate and the insurance industry

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End of Year Review 2025: Crawford & Co’s Glenn Thornton

Glenn Thornton, head of major and complex loss at Crawford & Company, says farewell to two insurance icons in ‘Royal’ and ‘Sun Alliance’; hails the youngest deputy president CILA has ever had in Marsh’s Melissa Cunningham; and predicts AI driven dynamic valuation could be the key to finally beating underinsurance.

Q&A: Grove & Dean’s Michael Lawrence

Michael Lawrence, distribution and underwriting director at personal lines specialist Grove & Dean, spent 34 years at LV general insurance in its various guises before jumping the fence in 2024.

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