FCA points to “remarkable” insurer failings as it launches “fundamental” market review
Chris Woolard on why the regulator felt it had to act.
Financial Conduct Authority (FCA) board member and director of strategy and competition, Chris Woolard, has admitted it found “less than we would expect” when it investigated pricing controls at household insurers “particularly bearing in mind the wider conduct rules in place at the moment”.
Woolard spoke with Insurance Age on a busy day for the regulator and a crucial one for the industry.
It revealed the findings of its review of the home insurance market; issued a CEO letter; launched a
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