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Ex-Groupama claims chief appointed as IFB director

fraud-clippings

Phil Bird has been appointed full-time director of the Insurance Fraud Bureau (IFB) on a six month secondment.

Mr Bird has been overseeing the IFB’s day-to-day operations since December 2011 while also managing customer services operations for the Motor Insurers’ Bureau.

Over the six month period, the IFB supervisory board will consider the responsibilities and requirements of the his new role, as part of the organisation’s new three year strategy, aimed at improving services and fraud detection capabilities.

David Neave, chairman of the IFB supervisory board, said the changes promised by the new

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Aviva doubling down for customers, says Martin

Aviva is committed to pushing on with an “absolute focus on customer” and will continue “doubling down”, David Martin, managing director for UK commercial and chief distribution officer, told Insurance Age as he teased a “major new proposition” pencilled in for the end of the third quarter will catch brokers’ eyes.

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