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Finding a way forward.

The hardening market means tough times ahead for insurance brokers but by keeping clients fully informed and adding value, retention can be achieved and rewards will be worthwhile.

Where do we go from here? A number of issues have conspired to ensure
that those of us involved in corporate insurance issues will be living 'in
interesting times' - to paraphrase the Chinese proverb - for the next few
months. I will not, however, dwell on the individual events, as they have
been well documented elsewhere.


The current - I hesitate to use the word end - result is the inevitable
knee-jerk reaction of insurers seeking commercially unsupportable premium
increases. In the next breath

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