Broker claim service “to improve” from Allianz after Bristol closure

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Claims chief, Graham Gibson, insists that the closure and job cuts mainly affect personal lines as engineering and tech clients will see service improve.

Allianz has assured brokers that they will see an improvement in claims service for their clients despite the proposed closure of its Bristol claims operation.

The announcement yesterday (6 June) warned that 128 roles were at risk of redundancy amid the office closure. Claims will be operated from centres in Birmingham and Milton Keynes.

The provider also revealed a plan to develop its claims structure with a review of the overall service to make sure it is “fit for the future” and is the

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