It's time to shop around ..

Michelle Worvell
01 Jul 2008

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Emu Insurance

40 Wyndham Road, Camberwell, SE5 0UH

Time taken to be seen: 30 minutes

Time taken to complete quote: 30 minutes

Frontage: 4/5

Interior: 3/5

Staff competence: 4/5

Customer satisfaction: 4/5

Overall: 15/20

One of the downsides of a broker's working life is explaining to customers why insurers want things done in a certain way - call it 'piggy in the middle', if you will. When I entered this firm, the broker was patiently explaining to a customer why she would need to prove she had

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