It's time to shop around ..

This month, we headed south of the Thames to look for home-contents insurance - but why would I need a broker for that? Well, my partner works from home and the internet cannot answer my questions. So, will these brokers be able to advise me why I need home-worker insurance, rather than standard contents insurance?

Emu Insurance

40 Wyndham Road, Camberwell, SE5 0UH

Time taken to be seen: 30 minutes

Time taken to complete quote: 30 minutes

Frontage: 4/5

Interior: 3/5

Staff competence: 4/5

Customer satisfaction: 4/5

Overall: 15/20

One of the downsides of a broker's working life is explaining to customers why insurers want things done in a certain way - call it 'piggy in the middle', if you will. When I entered this firm, the broker was patiently explaining to a customer why she would need to prove she had

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