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Lord Turner’s views on the regulation of the market will undermine the future of the broking industry, says Ashwin Mistry

The insurance industry – or to be precise the Association of British Insurers’ (ABI) members – pays £10.4bn in tax annually and a massive £56bn flows into this country from insurance premiums.

The contribution we make to the UK economy is beyond dispute. And yet, if we believe Lord Turner, that contribution is made at the expense of our customers. As he said bluntly in his recent Mansion House speech: “In financial services the potential for the customer to be ripped off is simply far greater

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Interview: Gallagher’s Karen Greenhalgh

Karen Greenhalgh, head of broking and placement for the commercial division at Gallagher in the UK, details her route into insurance, being one of the very first recruits when the US giant entered the retail market, and following her recent promotion her vision for her new role at the consolidating behemoth.

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