There is change afoot but who is driving it?

Robin Oakes looks at the changes undergone by the London insurance market over the past 24 years and says it is time the regulator caught up if the market is to become the world's best

Although it is often perceived as staunchly traditional and resistant to change, the insurance industry has undergone major changes in the last 24 years. At times, this constant change has seemed to threaten the market's future, or at the very least, hinder the market's ability to operate during this period, it has been change that has saved it from near disaster.

However, more change is still needed, including faster and more certain business processing, greater transparency and tailored

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