FCA to probe dual pricing

A pile of coins with two magnifying glasses

The Financial Conduct Authority (FCA) will investigate dual pricing, it has been reported.

According to various sources, the regulator will probe home and motor insurance providers in a bid to ascertain whether existing customers are being treated fairly at renewal. 

Under particular scrutiny are elderly customers, who are less likely to shop around for competitive prices at renewal.

In March, the BBC's Money Box programme highlighted the case of an 83-year-old listener who saw the cost of her home insurance rise to £850, while a similar policy was available to new customers for £200

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