Conference may hold long term PPI answers

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Tomorrow’s conference on banking regulation may provide some much needed clarity on the future handling of payment protection insurance (PPI) complaints, according to Paul Clark, CEO of Charter UK.

Mr Clark, an adviser to banks on the handling of complaints, said that PPI was a long term problem and one that would take years to deal with. He added that he was interested to find out what the Bank of England and the Financial Services Authority (FSA) would reveal at the conference when they released the paper ‘'The Bank of England, Prudential Regulation Authority - Our approach to banking supervision'.

"What people need to now be looking at is what approach the FSA will take on regulation as

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