Aggregators hit back at results of Which satisfaction survey

Aggregators and broking trade bodies have united in their criticism of a survey which found that the majority of customers were not satisfied with the service on comparison sites.

Which Money's first ever comparison site satisfaction survey found the average customer score for this sector was lower than for any other financial sector it looked at - with no site scoring higher than 50%.

Ian Williams, director of communications at, said: "Even though we have topped Which's

Only users who have a paid subscription or are part of a corporate subscription are able to print or copy content.

To access these options, along with all other subscription benefits, please contact [email protected].

You are currently unable to copy this content. Please contact [email protected] to find out more.

To continue reading...

You need to sign in to use this feature. If you don’t have an Insurance Age account, please register now.

Sign in
You are currently on corporate access.

To use this feature you will need an individual account. If you have one already please sign in.

Sign in.

Alternatively you can request an indvidual account here: