Aggregators hit back at results of Which satisfaction survey
Customers not happy with service from aggregators according to survey
Aggregators and broking trade bodies have united in their criticism of a survey which found that the majority of customers were not satisfied with the service on comparison sites.
Which Money's first ever comparison site satisfaction survey found the average customer score for this sector was lower than for any other financial sector it looked at - with no site scoring higher than 50%.
Ian Williams, director of communications at Moneysupermarket.com, said: "Even though we have topped Which's
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