Mid-corporate sector bears cost burden of poor communication

A recent study has found that a lack of co-operation between insurers and brokers in the mid-corporate sector could be costing the industry a collective £80m through service duplication and inherent inefficiencies.

Conducted by the Chartered Insurance Institute and Ernst & Young, the report, entitled Delivering World Class Service, indicated that a lack of common definition of the mid-corporate sector was leading to duplication and waste by both parties. This definition was applied to companies

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