Risk perspectives - A step ahead of the regulatory game

Neelay Patel, professions division, Lockton International

Risk management procedures should be crucial to a business' day-to-day operational procedures and risk management efforts. However, when workload is on the up and more pressing matters - such as processing claims and managing customers - are at hand, file audits, training and assessment and networking can often be the first to fall by the wayside, especially for small brokers.

Belonging to a trade body does not act as a magic wand but