Dorset-based Insurance Advisory ..

Dorset-based Insurance Advisory Services has ordered Transactor Global Solutions' (TGSL) The Enterprise Solution, which will form the backbone of a system replacement for its 600-seat Poole and Belfast call-centre operations. TGSL will supply project, software, support and maintenance services in partnership with Lutech, which has been awarded the systems integration project. A customer relationship management front-end toolset has also been selected, together with telephony integration and