Embrace change or suffer, report warns

A widening split in the broker sector between 'traditionalists' and 'innovators' will see competitive pressures intensify for those unwilling, or unable, to embrace change and look to the future.

This is a key finding of market analysis conducted by the Chartered Insurance Institute's (CII)Faculty of Insurance Broking, in conjunction with enterprise software company Oracle. Their report, Opinion leader research: broker and insurer relations in a regulated world, assessed the present state of play

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