Axa project results in new 200 improvements hit-list

Michelle Worvell
01 Jun 2004

Tweet
Facebook
LinkedIn
Save this article
Send to
Print this page

Axa's "Back to the Floor" self-assessment exercise has demonstrated to the insurer how important it is for it to maintain face-to-face contact with its 7,000 agencies.

The exercise took place exclusively in Ipswich, where Axa handles its brokers and corporate partner accounts (including Egg, Marks & Spencer and Sainsbury's). Seven members of staff took part in the three-day Broker Back to the Floor, including Andy Fairchild, customer service and claims director, plus operations and IT

Only users who have a paid subscription or are part of a corporate subscription are able to print or copy content.

To access these options, along with all other subscription benefits, please contact [email protected].

You are currently unable to print this content. Please contact [email protected] to find out more.

You are currently unable to copy this content. Please contact [email protected] to find out more.

You may share this content using our article tools. Printing this content is for the sole use of the Authorised User (named subscriber), as outlined in our terms and conditions - https://www.infopro-insight.com/terms-conditions/insight-subscriptions/

If you would like to purchase additional rights please email [email protected]

You may share this content using our article tools. Copying this content is for the sole use of the Authorised User (named subscriber), as outlined in our terms and conditions - https://www.infopro-insight.com/terms-conditions/insight-subscriptions/

If you would like to purchase additional rights please email [email protected]

To continue reading...

Sign In

Access Insurance Age

You are currently on corporate access.