It would be remiss of us not to start off by providing an update on the installation of our 'fit for purpose' IT and phone system. Well, no doubt you will be pleased to read that we have made progress - albeit slowly.
Since last month, we have clocked past the 50 man hours initially dedicated to bringing our systems up to operational optimum. However, after this experience, there is now a taboo word within our office - 'compatibility'. It seems that there is a different meaning to this word than