Eg solutions improved operational software
Eg solutions has claimed its new operational intelligence software suite will assist the complaints-...
Eg solutions has claimed its new operational intelligence software suite will assist the complaints-handling process by providing improved end-to-end customer service management and wider performance reporting capabilities. The software application is a work, resource and performance reporting tool that will allow users to gather information about key performance indicators and - using eg's operational management techniques - will implement actions that could improve customer service and reduce
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