Kiln debate predicts shortage of loss adjusters

Insurance market professionals estimate that within ten years there will be a serious shortage of loss adjusters worldwide if the industry does not act soon according to a debate hosted by Kiln.

At a briefing hosted by Kiln, a panel of sector specialists including underwriters, brokers, claims managers and the sector’s professional bodies debated the problem. the discussion found that the shortage could seriously hamper the insurance industry’s ability to respond to a high volume of claims should a major catastrophe take place.

A box-ticking culture for smaller claims has replaced solid, on-the-job training, and loss adjusting is no longer seen as a viable career for graduates, offering

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