CII strengthens team to support professional standards initiative

This initiative involves the launch of a new package of services for employees working in contact centres, further development of its general insurance qualifications framework, and engaging with companies to put together training and professional development programmes for underwriting, claims and sales staff.

As part of this initiative, the CII has appointed Peter Knowles as the head of business development in the general insurance market team. Peter joins the CII from Norwich Union where he

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