
Insurance industry must do more on TCF
By the end of December 2008 all insurance firms are expected to be able to demonstrate that they are consistently treating their customers fairly.
The comments echo those made by ABI chairman Archie Kane, in a customer focused speech made at the ABI dinner earlier this month.
Mr Kane said, “As an industry, we have a responsibility, indeed a fundamental duty, to meet our customers needs – after all, without customers we simply fail to exist….we must encourage customer confidence and build
Only users who have a paid subscription or are part of a corporate subscription are able to print or copy content.
To access these options, along with all other subscription benefits, please contact [email protected].
You are currently unable to print this content. Please contact [email protected] to find out more.
You are currently unable to copy this content. Please contact [email protected] to find out more.
Copyright Infopro Digital Limited. All rights reserved.
You may share this content using our article tools. Printing this content is for the sole use of the Authorised User (named subscriber), as outlined in our terms and conditions - https://www.infopro-insight.com/terms-conditions/insight-subscriptions/
If you would like to purchase additional rights please email [email protected]
Copyright Infopro Digital Limited. All rights reserved.
You may share this content using our article tools. Copying this content is for the sole use of the Authorised User (named subscriber), as outlined in our terms and conditions - https://www.infopro-insight.com/terms-conditions/insight-subscriptions/
If you would like to purchase additional rights please email [email protected]
More on Management
Most read
- People Moves: 8-12 August 2022
- Experts warn that cost of living crisis could increase ghost broking cases
- MGAs rising up GRP’s buying plans
- LV issues fire and subsidence warning amid heatwave
- Top 5 read stories: 8-12 August 2022
- Biba adds eSentire as associate
- Aviva UK sees COR deteriorate and operating profit slip